SOP Starter Pack
For owners of service businesses with staff, such as salons, clinics, cleaning and home service companies, whose procedures live in their head
The three Small Business Operations packs together — the SOP Starter Pack, the Weekly Operations Scorecard and the Employee Onboarding Pack — with a connecting guide that shows how the procedures, the weekly numbers and the hiring sequence hand off to each other, and one master index to the lot.
The three packs are built on one example business and already hand off to each other: two procedures in the SOP pack feed the scorecard, two more feed the onboarding sequence, and the quarterly audit in one finds a missed quality check at the same salon whose redo rate is an open issue in another. Each pack stands alone, which means none of them shows what falls between them.
That is what the bundle adds. The connecting guide sets out the order to roll the three out in, where each of the seven weekly numbers starts, which rows in the two registers ask the same question so you only pay your adviser to answer it once, and what to keep the same by hand. The master index lists every document and sheet across all three, with a quick finder by what is happening, and tracks your rollout in a workbook. This is a bundle of document and workbook downloads, not software and not a workspace.
For owners of service businesses with staff, such as salons, clinics, cleaning and home service companies, whose procedures live in their head
For owners and managers of service businesses who want the same weekly numbers from every location
For businesses that hire hourly staff without an HR department, such as salons, restaurants, shops, cleaning and home service companies
For any US business with 1 to 20 people that pays contractors, freelancers or a landlord and hands its books to a CPA